Privacy Policy for Ladybug Lodge

1. Introduction

Welcome to Ladybug Lodge ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://ladybuglodge.co.uk (the "Site"), and use our services, including logging in or registering with Google.

2. Information We Collect

Personal Information: When you register or log in using Google, we may collect your name, email address, profile picture, and other basic profile information provided by Google.
Usage Data: We may collect non-personally identifiable information about how you interact with our Site, such as IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect to:

Provide and manage your account.
Enhance user experience on the Site.
Communicate updates, offers, or information about our services.
Ensure compliance with legal and regulatory obligations.

4. Sharing Your Information

We do not sell your personal information. However, we may share it with:

Service Providers: To facilitate our services and improve functionality.
Legal Authorities: When required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. However, no method of transmission or storage is 100% secure.

6. Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal data. You can also withdraw your consent for Google-based login at any time by updating your account settings.

7. Cookies

Our Site uses cookies to enhance your browsing experience. By using our Site, you consent to our use of cookies. You can manage cookie preferences through your browser settings.

8. Analytics

We record anonymous, first-party analytics about how visitors move through our booking pages (for example, which weeks and activities are viewed and whether a booking reaches the payment stage). This information is stored on our own servers, is not shared with third parties, and is used only to understand and improve the booking experience. We also use Google Analytics to understand how visitors find and use our Site.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted on the Site. We encourage you to review it regularly.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@ladybuglodge.co.uk.